By default each project requires users to login using their email address and password or a social login (See Login Methods).

Once they complete this, they are able to use the Firebird software.

Optionally, a project can have Strong Login turned on which will enforce the following for a project

  • Multi Form Authentication
  • 90 day password expiry policy (This is in addition to the normal Password Policy)

Multi Form Authentication

If multi form authentication is enabled then users will be asked to carry out a second authentication step once they have completed the main sign in.

Users will be asked to either

- Download the Auth0 Guardian App

- Send a SMS message to their telephone

The SMS will contain a security code to be entered into the login screen.  The guardian app will enable users to confirm login.

Using SMS for login

Using the Auth0 Guardian App

NOTE: Users who sign in with Single Sign On are not required to complete Multi Form Authentication.  The source system is given complete trust for authentication and users will be signed into Firebird seamlessly.

Related Articles

Login Methods

Single Sign On

Password Policy

Logging In Troubleshooting